- Sat–Thu · 10:00 AM – 7:00 PM
- Mirpur DOHS, Dhaka
The rules that apply when you use cybercoresync.com and when you engage CyberCore Sync for consulting, software development, AI and automation services.
Each engagement is defined by a signed proposal or statement of work.
Custom code and models transfer to you upon full payment.
Disputes are resolved under the laws of Bangladesh, courts of Dhaka.
By accessing cybercoresync.com or engaging CyberCore Sync for any service, you agree to these Terms and Conditions. If you are accepting on behalf of an organisation, you confirm that you have authority to bind it. If you do not agree, please do not use the website or our services.
We provide AI strategy and consulting, custom AI and machine-learning solutions, generative AI and chatbot development, computer vision, data engineering and analytics, automation and RPA, cloud and MLOps services, training and ongoing support. The specific scope, deliverables, timeline, fees and acceptance criteria for each engagement are set out in a written proposal, statement of work or contract (“Agreement”). Where an Agreement conflicts with these terms, the Agreement prevails.
Fees are quoted in Bangladeshi Taka (৳) unless otherwise agreed and exclude VAT, applicable taxes, and third-party costs such as cloud hosting, API usage or hardware, which are billed at cost or as specified. Invoices are payable within 15 days by bank transfer or approved mobile financial services. We may pause work if invoices remain unpaid for more than 30 days after written notice. Late payments may attract reasonable collection costs where permitted by law.
Upon receipt of full payment, you own the custom source code, trained model weights, documentation and other deliverables created specifically for you under the Agreement. We retain ownership of our pre-existing tools, frameworks, libraries and know-how (“Background IP”) and grant you a perpetual, non-exclusive, royalty-free licence to use any Background IP incorporated into your deliverables. Open-source components remain subject to their own licences, which we will identify on request.
Each party will keep the other’s confidential information secret, use it only for the purposes of the engagement, and protect it with at least reasonable care. These obligations survive for three years after the engagement ends, or longer for trade secrets and personal data. We are happy to sign a separate mutual non-disclosure agreement before any information is shared.
Machine-learning systems are probabilistic and may occasionally produce inaccurate, incomplete or unexpected results. We design, test and monitor systems to agreed accuracy targets, but we do not guarantee error-free performance. You remain responsible for decisions made using AI outputs and for maintaining appropriate human oversight, particularly in medical, financial, legal, employment or safety-critical contexts.
We warrant that services will be performed with reasonable skill and care by qualified personnel, and that deliverables will materially conform to the agreed specification at acceptance. If a deliverable does not conform, we will correct it at no additional cost if you notify us within 30 days of acceptance. Except as expressly stated, all other warranties are excluded to the extent permitted by law.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential losses, including loss of profit, revenue, data or goodwill. Our total liability arising out of any engagement is limited to the fees paid to us under that engagement in the 12 months before the claim arose. Nothing in these terms limits liability that cannot be limited under the laws of Bangladesh.
You may browse and share content from our website for personal or internal business purposes. You must not attempt to gain unauthorised access to our systems, introduce malicious code, scrape content at scale, or use the site in any way that breaches applicable law. Website content is provided for general information and may change without notice.
Either party may terminate an Agreement for material breach that is not remedied within 15 days of written notice. Retainers may be ended by either party with 30 days’ written notice. On termination you will pay for work performed up to the termination date, and we will hand over completed deliverables and return or delete your data as agreed.
These terms are governed by the laws of the People’s Republic of Bangladesh. The parties will first try to resolve any dispute through good-faith negotiation; failing that, the courts of Dhaka shall have jurisdiction. Questions about these terms can be sent to:
CyberCore Sync
House 407, Avenue 3, Road 6, Mirpur DOHS, Dhaka, Bangladesh, 1205
Phone: +880 01329 691269
Email: info@cybercoresync.com
Last updated: 1 August 2026. This document applies to cybercoresync.com and to services provided by CyberCore Sync from Dhaka, Bangladesh. It is provided for transparency and does not replace a signed agreement where one exists.
